Quality certification
The 10 commitments of NovOvan® Quality Certification
Our vehicles are part of our commitment to local and sustainable development.
LISTEN to our customer
Our first responsibility is to listen to our clients. We believe that each of our client has different needs for horse transport and we strive to carefully consider what we can achieve technically. Each of our NovOvan is unique as it is designed and customised by our clients.
GUARANTEE comfort and security for the horses
We constantly monitor and adapt new technology which can improve the comfort of use, transport and handling for you and your horses.
FACILITATE NovOvan usage
Offer a range of equipment to allow for easy truck handling during driving manoeuvres.
ACT for sustainable development
MTM is committed to recycle construction waste and to maintain their traceability. We favour the most environmental-friendly construction techniques to manufacture our NovOvan.
MANUFACTURE each NovOvan with Quality Certification
MTM implements three checkpoints throughout the manufacturing process: mounting, painting and finishing stages.
OBTAIN European Type Approval for each NovOvan
MTM is committed to provide NovOvan owners with a standard documentation for registration of the vehicle in all the countries belonging to the European Union.
OFFER a 3 years body warranty
MTM offers a 36 months or 200,000 km body warranty (for normal use of the vehicle).
PROVIDE efficient customer service
MTM provides body repairs with limited downtime as part of our customer service. A replacement vehicle will be organised for you (according to availability).
LABEL the NovOvan products range
MTM is committed to be part of a quality certification process for all NovOvan products, such as the FilOvam which is certified under the “equine industry competitivity cluster”.
10. MANUFACTURE our vans “Made in France”
At MTM, we are committed to manufacture our vans with local and qualified workers.
Our vehicles are part of our commitment to local and sustainable development.
MTM displays its commitment to evolve from « convenient » to « enjoyable » horse transport for all future products of NovOvan® collection. Spacious, bright and comfort interior as well as driveability are the main criteria for this new collection.
June, 28th 2010, Avranches.
Olivier THEAULT.
